Furnipedia(“we” or “us”) will not withdraw payment from your bank account until the items you purchased has been shipped out.
Some merchandises cannot be sold individually, please see the specific policy blow the product description.
Furnipedia(“we” or “us”) only choose the best furniture manufacture as our supplier. We keep doing our best to make sure all of the merchandises with high quality. And We do hope you to love it. If you don’t, you may return your purchase within 7 days of delivery. We apologize that we can not refund the amount of purchase into your bank account. Instead we will give you same amount of store credits which can be used to choose other products in our store. Return credits are issued within 24 hours once the item is received and inspected. Shipping and assembly charges are non-refundable. The cost of return shipping will be deducted from your return credits. Please note the store credits can be redeemed only once. The merchandise purchased by store credits cannot be returned.
Furnipedia Limited Warranties
The following Limited Warranties are given only to the original retail purchaser, subject to all the terms and conditions below. These Limited Warranties are non-transferable:
Lifetime limited warranty: As used in these Limited Warranties, “lifetime” means the normal useful life of the product under reasonable use.
2 Year Limited Warranty: The metal spring systems are generally, sinuous, wire seat springs, and, where applicable, back springs. The Webbed Seating System is the webbing used to support the seating area.
2 Year Limited Warranty
Mattress and Foundation Limited Warranty may vary in different manufactures, please see specific notes below merchandise description.
This Limited Warranty does not cover the following:
Fabric stains, soiling, and burns
Border wires, which run along the perimeter of the mattress or foundation, that are bent due to moving or bending
Structural damage to a mattress caused by using an improper bed frame or foundation. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. An appropriate bed frame must completely support the foundation. This Limited Warranty applies to queen and king mattresses and foundations only if they are used on an appropriate bed frame with a rigid center support having at least 5 legs or 5 cross slats
1 Year Limited Warranty: Including Unattached Cushioning which means each cushion core in an unattached (loose) seat cushion and Attached Cushion which means each cushion core in a seat cushion which is attached to the product
1 Year Limited Warranty: The Leather and Upholstery Fabric Limited Warranty also includes seam slippage, cracking, and dye transfers. Leather is a natural product, and, as such, each hide will reflect its own individuality. Some variations of shade and tone are to be expected as are the nicks, scratches, and wrinkles that only occur in genuine leather; these characteristics are in no way to be considered a defect. These Limited Warranties do not cover tears, flattening of nap, pilling, fading, or shrinking and is not valid when heavy soiling or abuse is evident. These Limited Warranties also do not cover protective finishes, velvets, and velvet types, since by their very nature, these fabrics are of soft texture and will crush, shade and mark more readily than most fabrics; these characteristics are in no way to be considered a defect.
1 Year Limited Warranty: Finishes and all Other Furniture Products means all finishes and other parts, components, and other furniture products not specifically included in the above Limited Warranties, including but not limited to dining room tables, chairs, occasional tables, beds, dressers, sleeper mattresses, marble tops, granite tops, desks, curio cabinets, china cabinets, buffets, entertainment centers, lamps, electrical components (other than light bulbs), recliner pull cords and handles incorporated into any furniture product.
LIMITATIONS AND EXCEPTIONS
Under these Limited Warranties, for all of its products other than an Unattached Cushion (as defined in the topical heading “Cushioning”), the sole liability of Furnipedia is limited to repair, or at its option, replacement the applicable product or part not in conformity with these Limited Warranties. REFUNDS ARE NOT AVAILABLE.
If within the warranty period, identical materials are unavailable at the time of repair or replacement, Furnipedia reserves the right to substitute materials of equal or better quality. Replacement fabrics may vary in color from the original due to dye lot differences.
For Unattached Cushions with a material manufacturing defect, Furnipedia will replace the defective Unattached Cushion provided that the original retail purchaser during the warranty period
These Limited Warranties do not cover damages or defects caused by use of chemical treatments or protective coatings on the finish, leather, or upholstered fabric by the retailer or the original retail purchaser, and any such chemical treatments or protective coatings voids all warranties of Furnipedia.
Leather, Upholstered Fabric and Finishes
The Limited Warranties on “Leather”, “Upholstered Fabric” and “Finishes and all Other Furniture Products” do not cover: 1. damages resulting from excessive soiling, improper or unapproved cleaning methods, (ii) fading or other damages resulting from exposure to sunlight, (iii) damages resulting from household humidity, or 2. damages resulting from any liquid, including but not limited to alcohol and water. CAUTION: Any use of improper or unapproved cleaning methods voids all warranties of Furnipedia.
Furnipedia is not responsible for scheduling or the cost of transporting the product from your home to the us.
Furnipedia reserves the right to refuse service and invalidate this Limited Warranty when, upon inspection, the Furnipedia merchandise is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials.
If a problem arises which you feel is covered by this Limited Warranty, contact Furnipedia customer service in writing. E-mail: FurnipediaSales@gmail.com
Free – Entryway Delivery:
- Delivers to front door. Shipment will be left in your front entrance or in your garage, if you have one.
- Item will be left in its packaging.
- No assembly.
Deliver & Assemble:
- Packaging: Packaging will be removed.
- Assembly: Yes. Merchandises will be put in the room you choose and assembled.
- Once your order is near, a rep from the shipping company will call and give you a 4 hour window to arrange for delivery.
- Just remember, setup services don’t include electrical, plumbing or component hookups.
All of the coupons can not be used on BTI products and can not be applied other coupons and store credits.